Refund policy

Purchases made between October 21, 2026, and December 25, 2026, are eligible for exchange or return for store credit through January 31, 2027.

Holiday 2026 Order Cutoff Dates

To receive by December 23, 2026

 

Dec 8 – Last day to order Fine Jewelry.

 

Dec 16 – Last day for USPS Standard Shipping on all jewelry (excludes Fine Jewelry). Orders must be placed before 2 PM PT.

 

Dec 19 – Last day for UPS 2-Day Shipping (excludes Fine Jewelry). Orders must be placed before 2 PM PT.

 

Orders begin processing immediately.

• Orders without Fine Jewelry items ship within 3 business days.

• Orders with Fine Jewelry items ship within 7 business days.

• Orders containing pre-order items ship together once the pre-order item is available.

Final Sale

• Fine Jewelry pieces are made to order and are final sale.

To start a return, visit our Return & Exchanges Portal using your order number and shipping ZIP code.

Returns may take up to 14 days to process. A $6 return or exchange fee applies.

To start a return, head to our Returns & Exchanges Portal with your order number and shipping zip code. Returns take up to 14 business days to process. A $6 return or exchange fee applies.